Our goal is to offer services that make life easier for our customers. We have programs in place for customers who need special assistance.
We're here to help
Customers with speech or hearing impairments may call us at 800-750-0750 via their TTY or TTD device.
If you or someone in your household has a visual impairment that makes it difficult to read your monthly bill, we can help. Upon request, we can send you a large print bill. Large print bills provide the same information as your regular bills, the only difference is they are printed on larger paper. Contact us to sign up to receive a large print bill.
In addition to enlarged bills, AES Ohio also offers braille bills for visually impaired customers. To sign up to receive a braille bill in addition to your regular monthly energy bill, please contact us.