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New digital solutions, new account number, new redesigned bill
AES Ohio is investing in new digital solutions to better serve you. We are upgrading our 25-year-old customer system with cutting-edge technology. This upgrade will lay the foundation for an improved and simplified customer experience. As part of this process, we’re introducing a newly redesigned bill, and customers will receive a new account number.
Understanding generation prices
Generation is the first stage of getting electricity to your home or business. Whether from older sources like coal or renewable methods like solar and wind, generated electricity is then transmitted via lines and distributed to homes and businesses. AES Ohio, along with other utilities in the state, participates in a market-based auction for generated electricity. An auction is a competitive process for procuring electric generation.
Payment assistance
If you're having trouble paying your bill, one of these assistance programs could help you.
Smart Grid is on the way!
Working with you, we’re improving lives by delivering greener, smarter energy solutions right here in the Miami Valley. By modernizing the energy grid, AES Ohio will improve your experience with a four-year plan that enhances reliability and efficiency while providing personalized seamless service.
