Severe storms on September 4–5 impacted more than 51,000 customers. Our crews are working safely to restore power as quickly as possible.
Remaining outages are spread across several hundred damaged locations. Each site must be assessed, cleared, and repaired before service can be safely restored. Because damage assessments are still in progress, estimated restoration times are not yet available.
If you’re without power, report your outage and view our outage map: aes-ohio.com/outages
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2025 Community impact report: Energizing community together
We take pride in being your electric company and an essential part of daily life, ensuring reliable energy that supports families, strengthens neighborhoods, and enables progress.
Understanding energy supply
Energy supply is the initial step in providing power to your home. In Ohio, customers can select their energy supply from any Public Utilities Commission of Ohio (PUCO)-certified supplier. Understand your options to make the best choice for you. You have the power to choose.
New digital solutions, new account number, new redesigned bill
AES Ohio is investing in new digital solutions to better serve you. We are upgrading our 25-year-old customer system with cutting-edge technology. This upgrade will lay the foundation for an improved and simplified customer experience. As part of this process, we’re introducing a newly redesigned bill, and customers will receive a new account number.
Smart Grid is on the way!
Working with you, we’re improving lives by delivering greener, smarter energy solutions right here in the Miami Valley. By modernizing the energy grid, AES Ohio will improve your experience with a four-year plan that enhances reliability and efficiency while providing personalized seamless service.
Payment assistance
If you're having trouble paying your bill, one of these assistance programs could help you.
