How do I know if I am part of a government aggregation?
Residents and small businesses will be sent a communication to opt-in to be part of the community's electric aggregation program. If you take no action, your generation supplier will not change.
First, community leaders put a proposal on the ballot for residents to vote on whether the city or village should establish a government aggregation program to buy electricity for the community. If the residents vote yes, the local government selects and negotiates with a generation supplier for the entire town's electricity. The chosen supplier then sends letters to all eligible customers explaining that it will be the alternative source for the generation of electricity for the town's residents and small businesses.
The letter will contain details about the new supplier, the negotiated rate and the length of the contract and will indicate that the resident or small business automatically becomes part of the government aggregation unless they opt out.
Once your government finalizes a deal with a new generation supplier, AES Ohio also sends each customer a confirmation letter giving the customer seven days to cancel his or her enrollment with the new supplier.
You'll receive a letter either way
If you get either a letter from a new supplier on behalf of your city or a confirmation letter from AES Ohio regarding your enrollment with a new supplier under an aggregation program, you are part of a government aggregation. What if I don't want to switch to the supplier my government chose?
You do not have to switch your electric generation supplier. Your supplier cannot be switched without your permission.
If you do not want to be part of your government aggregation, you must notify your government that you wish to opt out by the deadline listed in your notification letter. If you do nothing, you automatically accept the supplier chosen through government aggregation. You have seven days from the letter's postmark date to cancel your enrollment with the new supplier.
If your service has been switched without your authorization, notify the PUCO at 800-686-7826.
You may also request to be placed on the DO NOT AGGREGATE LIST by calling 800-686-7826 or going to the PUCO website.