Dayton Power & Light defers disconnection for nonpayment

March 14, 2020

Dayton, Ohio – March 14, 2020 – Dayton Power & Light Company (DP&L), a subsidiary of The AES Corporation (NYSE: AES), cares about the communities in our 24-county service territory and recognizes the impact and stress COVID-19 is causing in people’s daily lives. To help ensure people continue to get the electricity they need DP&L will immediately begin suspending disconnection for nonpayment until further notice or a minimum of 30 days for residential and business customers. DP&L recommends all customers do their best to maintain utility bill payments, as you will be responsible to pay all charges associated with your usage during this period.

We put the health and safety of our employees and our customers first. DP&L is closely monitoring COVID-19 information shared by federal, state and local officials and will notify the public of other changes to our services.

DP&L customers have a variety of payment options including:

  • By phone at 800-433-8500, Monday through Friday from 8 a.m. to 5 p.m.
  • By mail at PO Box 740598, Dayton, OH 45274-0598.
  • Online by enrolling in MyDP&L and creating an online payment account.
  • In person at an authorized pay agent. We encourage customers to use our phone, mail and online options for their safety.

For more information on payment and billing, visit

DP&L customers spending more time at home in the coming weeks can check out our energy efficiency tips. Learn more at

Media Contact

Mary Ann Kabel



About The Dayton Power and Light Company, and The AES Corporation

The Dayton Power and Light Company is the principal subsidiary of DPL Inc. (DPL), a regional energy provider and an AES company. DPL’s primary subsidiaries include The Dayton Power and Light Company, AES Ohio Generation, LLC (AES Ohio Gen), and Miami Valley Insurance Company (MVIC).The Dayton Power and Light Company, a regulated electric utility, provides service to over 525,000 customers in West Central Ohio; AES Ohio Gen co-owns a merchant generation facility; and MVIC, a captive insurance company, provides insurance services to DPL and its subsidiaries. For more information about the company, please visit Connect with DP&L at, and at

About AES

The AES Corporation (NYSE: AES) is a Fortune 500 global power company.  We provide affordable, sustainable energy to 14 countries through our diverse portfolio of distribution businesses as well as thermal and renewable generation facilities.  Our workforce is committed to operational excellence and meeting the world’s changing power needs.  Our 2019 revenues were $10 billion and we own and manage $34 billion in total assets.  To learn more, please visit Follow AES on Twitter @TheAESCorp.