Items needed for new service requests at locations with collection activity.
AES Ohio offers payment assistance to customers who need help paying bills. However, sometimes our customers have unpaid bills that are turned over to a collection agency.
If you are moving to a location with collection activity, you will need to provide two documents to show that you did not occupy the property during the time the past due balance was accumulated, or that the previous customer, who has outstanding bills, no longer occupies the property.
We want to make the process as easy as possible for you, so we have listed your options below for the required documents.
Documents to provide AES Ohio
Residential
| Tenant | Property owner |
|---|---|
| 1. Signed and notarized affidavit (both the notary's stamp and seal must be clearly readable)
and 2. One of the following:
|
1. Signed and notarized affidavit (both the notary's stamp and seal must be clearly readable) and 2. Proof of ownership of the home (one of the following):
|
Non-Residential
| Tenant | Property owner |
|---|---|
|
1. Signed and notarized affidavit (both the notary's stamp and seal must be clearly readable) and 2. One of the following:
|
1. Signed and notarized affidavit (both the notary's stamp and seal must be clearly readable) and 2. Proof of ownership of the property (one of the following):
|
Fax your documents to 937-331-4880 or email them as attachments.
Please allow one business day for the information to be reviewed and your pending order to be updated.
Questions? We're here to help!
800-253-5801 for business customers.
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Staff available 8:00 AM-5:00 PM Monday- Friday