AES Ohio reminds customers to call 811 before you dig

August 11, 2025

AES Ohio, a subsidiary of The AES Corporation (NYSE: AES), is reminding customers on National 811 Day, to call before you dig. you are a “do-it-yourself” homeowner or a contracted professional, before beginning late summer landscaping or home improvement project, call OHIO811 at least two full business days ahead of your scheduled start.

To ensure safety, you need to know where electrical, gas and other utility lines are located on your property. Not only will doing so avoid headaches and make your job easier, but you will steer clear of potential utility outages, repair costs and serious or even fatal injuries.

Ohio Utilities Protection Service (OUPS) is a free statewide service that coordinates with local utilities to have underground lines marked. Customers can also enter requests online with the OHIO811 e-dig ticket system. Submitting a ticket is easy, enter the location and a valid email address. If you do not complete your digging or construction project within 10 business days after the initial marking, you will need to call back to have the utility lines remarked for verification.

For tips on planting smart with the utilities in mind, visit aes-ohio.com/utility-friendly-trees and download the Right Tree, Right Place brochure.

About AES Ohio
AES Ohio is a subsidiary of The AES Corporation and provides regulated electric utility service to more than 539,000 residential, commercial and industrial customers in a 6,000-square-mile service area in West Central Ohio. Our people operate and maintain more than 1,600 miles of transmission lines, 13,000 miles of overhead distribution lines, 4,500 miles of underground distribution lines and 160 substations feeding 490 distribution circuits. Learn more about how AES Ohio is accelerating the future of energy, visit aes-ohio.com. Connect with AES Ohio on X, Facebook, and LinkedIn.